Privacy Policy

Bonclarken Conference Center (“Bonclarken,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, bonclarken.org, or submitting any form on our site, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, including but not limited to:

  • Contact and signup forms (such as our newsletter and marketing signup, event inquiry forms, and booking request forms), which may collect your name, email address, phone number, mailing address, and any other information you voluntarily provide.
  • Event booking and reservation forms, which may include organization name, event details, billing information, and payment-related information.
  • Automatically collected data, such as your IP address, browser type, device information, and pages visited, typically gathered through cookies or analytics tools.

We only collect information that you voluntarily provide or that is automatically collected through standard website analytics.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and process event or booking requests
  • Send our monthly newsletter, event updates, and promotional offers to subscribers who have opted in
  • Improve our website, services, and communications
  • Maintain accurate records for event planning and administrative purposes
  • Comply with legal obligations

We will never sell your personal information to third parties.

3. Email Marketing and Newsletter Communications

If you sign up through our newsletter or marketing signup form, you consent to receive periodic emails from Bonclarken, including our monthly newsletter, event announcements, and special offers.

We use Mailchimp, a third-party email marketing platform, to manage our subscriber list and send these communications. Your name and email address are stored securely within Mailchimp’s systems in accordance with their own privacy and security practices. You can review Mailchimp’s privacy policy at https://mailchimp.com/legal/privacy/.

Depending on the audience settings for our subscriber list, you may be asked to confirm your subscription via a confirmation email (double opt-in) before you are added to our active mailing list.

You may unsubscribe at any time by clicking the “unsubscribe” link included in every email we send, or by contacting us directly at [insert contact email].

4. Forms and Data Collected Through Our Website

Our website uses Gravity Forms, a WordPress form plugin, to collect information submitted through our contact, booking, and signup forms. Form submissions are processed and stored on our website’s secure servers and, where applicable, automatically transmitted to third-party services we use (such as Mailchimp for newsletter/marketing signups) to fulfill the purpose you submitted the form for.

We retain form submission data only as long as necessary to fulfill the purpose it was collected for, or as required by law.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve site functionality and understand how visitors use our site. This may include analytics tools such as Google Analytics, which collects information like pages visited, time spent on the site, and general location data.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who help us operate our website and communications (such as Mailchimp for email marketing, or payment processors for event bookings)
  • Legal authorities, if required by law, subpoena, or to protect the rights, property, or safety of Bonclarken, our guests, or others

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Bonclarken Conference Center | 500 Pine Drive Flat Rock, NC 28731 | [email protected] | 828.692.2223